SHIPPING & RETURN POLICY
Order Processing and Shipping Guidelines
My Divine Feminine LLC ships all orders within the U.S. using FedEx or USPS, at our discretion.
Orders generally ship within two business day of being placed. During peak periods, orders may take 2–3 business days to ship.
Orders are processed and shipped during regular business hours, Monday through Friday, excluding major holidays. For a list of closures, please visit: https://www.mydivinefeminine.com/holiday-closures. Orders placed over a weekend will ship the following business day.
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All delivery times are based on business days.
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We do not ship outside the U.S.
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Address Changes
Delivery address changes made after an order has shipped will incur a $20 change-of-address fee. Carriers also offer free options to pick up your order at one of their facilities.
Expedited Shipping
Carriers do not guarantee delivery times for expedited services and do not issue refunds if a package arrives later than the service selected.
Return Policy
All sales are final. We do not accept returns or exchanges, and we do not offer refunds.
Broken or Damaged Items
If a jar arrives broken or damaged, we will ship you a replacement at no cost. To request one:
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Contact us within 7 days of delivery at inquiries@mydivinefeminine.online
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Include your order number and clear photos of the damaged item and the packaging it arrived in.
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Once we review your request, we will ship a new product to you.
Replacements are available only for items damaged in transit. We are not responsible for damage that occurs after delivery.